I did ask the flight attendants to turn the temperature down in my section, though, and they were happy to do so. I connected my phone once we crossed 10k feet and could barely access the internet throughout the flight. I flew Business Class in a Boeing 777-300ER on Japan Airlines (JAL) from London’s Heathrow Airport (LHR) to Tokyo’s Haneda Airport (HND) in Japan in June 2016. See, Marriott reinstates elite benefit guarantees effective immediately, Check your American Airlines accounts: 2021 rollover elite miles, dollars and segments now posting, Travel industry reconsiders political donations following Capitol siege, The Platinum Card® from American Express, Blue Cash Preferred® Card from American Express, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. I wanted to sleep longer, but the cabin was kept way too warm for my liking. There are 42 seats in business class configured in a 1-2-1 … This JAL Boeing 777-200ER offers 3 classes of service ranging from Business Class, Premium Economy, and Economy Class. A RED VENTURES COMPANY. The Apex seats are among the best in the industry thanks to their spaciousness and privacy, the entertainment system is up-to-date with current flicks, and the food program is among the best out there. The first floor featured two main sitting areas: one larger with mixed seating arrangements near the buffet and a smaller, interior overflow area. This was probably my least favourite business class flight to date, mainly because I really needed to sleep for the bulk of it, which didn’t really happen due to the strange service timing. Bunky was hesitant at first, but between amazing window views, and tons of kid-friendly entertainment options, she forgot about my existence within the first ten minutes of the flight. Lunch service began about 45 minutes into the flight with a beverage of choice (I opted for sparkling water and a glass of white wine) and two small bites: tomato mousse with basil-flavored bocconcini and marinated shrimp and zucchini with anchovy cream. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. The airline doesn’t provide sleepwear, so bring your own change of clothes if you want something fresh to wear. The lounge contains a nice bar where you can serve yourself wine or water, but bartenders will pour spirits and draft beers. I was originally booked in an aisle seat, but I noticed that a passenger was upgraded to first class just a few minutes before departure, so I asked the gate agent to switch me to the window. After the agent issued my boarding pass, a contract worker came by to ask a few security questions mandated by the TSA, such as when I packed my bag and whether I had accepted any gifts of behalf of someone else. What follows is my take on the product that scored 83 points last year. None of this was the fault of the excellent flight attendants, but JAL should update its policy of suspending meal service at the same time as collecting mattress pads. Business Class seats on JAL’s B777-300ER are designated “JAL Sky Suites” since each seat is located in its own cocoon, with high walls to ensure complete privacy. Because of the timing of my flight, I went to sleep shortly after the main meal service, slept for six hours or so and then worked for a while before ordering the vegetable ramen noodles and a cup of coffee for what would be a late lunch, according to the time in Shanghai. The 777 was jointly developed by Boeing and a group of airlines and is the most technologically advanced twinjet aircraft in the world. It gave the space a simple but stylish look with some color thrown in. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. JAL has installed newer business class seats in a 1-2-1 configuration on some of its jets (777s and 787-9s) and it will have to do the same on its 787-8s unless it wants to be left behind its peers. 787 is very nice, and, 777 fitted with good seats is also very nice. Japan Airlines is known for having some of the world’s best seats and service in international business class. The headset jack was next to the seatback. With it, I tried the Viré Clessé 2016 Chardonnay from Burgundy, which was light and refreshing, if not memorable. Since 2014 JAL has been introducing a new and vastly improved Business Class seat on to a variety of aircraft on select international routes. The queue had already formed when I reached the boarding gate. The high-definition in-flight entertainment screens in JAL business class measure in at an industry-leading 23 inches. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. There were over 100 movie selections and I thought the choices were decent, with recent releases like “The Shape of Water.”. Japan Airlines SkySuites III Business Class . It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. These are Apex Suites, like you’ll find on some of Korean Air’s jets, Oman Air and Gulf Air’s forthcoming 787s — they’re truly some of my favorite seats. I was surprised that JAL business-class passengers didn’t have access to the priority security lane, which was reserved for JAL first-class passengers and elite frequent flyers. After reading Nick’s review, I was most excited for the “restaurant in the sky.” After all, the JAL menu highlights the airline’s partnership with not one, but six different top chefs. JAL Business Class Sky Suite Cabin on the 777-300ER and Seat Selection Japan Airlines' Business Cabin on the 777-300ER consists of 49 open suites across 7 rows in a 2-3-2 seat configuration. This site does not include all credit card companies or all available credit card offers. Aging aircraft with outdated IFE and Wi-Fi, seat lacks storage space. JAL SKY SUITE 777 Business Class 1-2-1 configuration in reverse herringbone. A conservative sleeping capsule, designed to optimise the surrounding space and a decent variety of dining options ready and waiting for you. The bilevel lounge was light and airy and featured a buffet of Japanese and Western foods. There were plenty of showers and changing rooms on the first floor. And if you’re not seated in one of the 14 window seats, then your seat experience may be somewhat worse (and definitely less private) than mine. Impressive, varied food and beverage selection, personalized service that shines. It has its own small passageway to the aisle carved out between the back of the preceding row and in front of where the aisle seat passenger’s footrest and IFE screen are. ALL RIGHTS RESERVED. I would like to subscribe to The Points Guy newsletters and special email promotions. … The aisle access for window and center seats is a fairly tight little passage, but adequate. The other was braised beef with tofu and sweet soy sauce, which had a nice balance of flavors. JAL’s business class is within reach for most points-and-miles collectors. Japan Airlines has a few business class products, on the B777-200 they have the JAL Sky Suite III which is a Zodiac Cirrus long haul design in a 1-2-1 configuration. One of the other things I really like about the Apex is that the footrest isn’t in a cubby, so you have more freedom of movement when you’re reclined all the way. If you’re interested in booking JAL business class as an award, AA will charge you 60,000 miles each way to/from Japan, or 70,000 to the rest of Asia. I preferred the various furniture arrangements there anyway, as I found them more conducive to working. Japan Airlines Boeing 777 Business Class Bottom Line. Had the weather been better and the fence a bit lower, I would’ve spent more time up there, but instead I decided to head back inside to check out lounges. Wi-Fi was available for purchase throughout the flight, but it was rather useless on my flight. The flight was operated by one of JAL’s Boeing 777-300s, and I booked it using Avios miles. Japan Airlines Business Class Sky Suites is comparable to a mini-experience of the country. Please view our advertising policy page for more information. I found that on both my flights, from LA to Tokyo and back again, I wasn’t even aware of the person sitting next to me. I got to the gate 15 minutes before boarding was even supposed to begin and the gate agents were already lining people up by cabin. See, hard product and the restaurant-quality food, six hours in economy from Bangkok (BKK) to Tokyo Haneda (HND), search for JAL awards on American’s website, Marriott reinstates elite benefit guarantees effective immediately, Check your American Airlines accounts: 2021 rollover elite miles, dollars and segments now posting, Travel industry reconsiders political donations following Capitol siege, Blue Cash Preferred® Card from American Express, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. My AvGeek eye caught sight of a sign pointing toward an observation deck, an… For the next few months, Sydneysiders are in for a treat with Japan Airlines swapping its Sydney-Tokyo flights to the newer Boeing 777-300ERs, which come with fully-flat beds in Sky Suite business class and free, unlimited inflight Internet for passengers at the pointy end. Since there’s no JAL lounge to review, I’ll keep my comments on the Qantas lounge brief. Rather annoyingly, I couldn’t preview or select entertainment from the large TV monitor. The JAL 787-9 business class cabin had three lavatories, including two in the center of the cabin, and one at the very front of the cabin. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. The Japanese starter course came with a plethora of small plates including a simmered Chinese cabbage roll stuffed with minced chicken, chicken teriyaki, yam pudding, beans with sesame vinegar, shrimp with condensed egg yolk, a conger eel roll with burdock and vinegar-marinated yam, roasted bamboo shoots and broccoli with mustard. Terms apply to the offers listed on this page. There are 42 seats in business class configured in a 1-2-1 reverse herringbone layout. The 777 SkySuite is the best business class product I have used. This was probably my least favourite business class flight to date, mainly because I really needed to sleep for the bulk of it, which didn’t really happen due to the strange service timing. I had a lot of work to do, so I purchased a pass, and while the Wi-Fi was good enough to check email and load basic sites, I couldn’t do much else, so I wouldn’t recommend buying a pass unless you absolutely have to. You may want to dress lightly because Japanese airlines tend to keep the cabins quite warm. I even had my own entryway that led directly to the aisle. You can find JAL award space either by searching on BritishAirways.com, or directly on AlaskaAir.com, the latter of which I prefer since you can filter your search to specific airlines and see availability a week at a time compared to BA’s day-based interface. JAL doesn’t operate a lounge at Sydney Airport, instead directing customers to the Qantas business lounge. As it’s a Oneworld member airline, you can redeem American Airlines AAdvantage miles or British Airways Avios for this 6,772-mile flight. Japan Airlines offers everything from the latest pop tunes to traditional Japanese comic monologues (rakugo) OnDemand. The JAL 787-9 doesn’t offer a First Class cabin and the Business class cabin is split into two distinct cabins – I had selected seat 2K. Another good way to redeem points for this flight is through is Alaska’s MileagePlan. This Boeing 777-200 (772) V4 seats 375 passengers and is primarily used on Domestic routes. In both sections, the rows are arranged in a staggered 2–3–2 pattern, which sounds tight, but is actually quite spacious and private. While there were episodes of “Friends,” “Sex and the City” and “The Big Bang Theory,” JAL featured two random episodes of each show, rendering it impossible to really get into a show. It was the first true airline that I was able to experience what Business Class … One was a grilled salmon with Japanese tartar sauce, which was flavorful but a little dry. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The aisle access for window and center seats is a fairly tight little passage, but adequate. Row 5 is a mini cabin right behind JAL First Class, while the other 6 rows, rows 7-12, are separated from row 5 by … The length and width of the seat and suite are great; you'd need to be over 6'3" or 300 pounds before you'd begin to feel squeezed. I personally prefer the mini-cabins where possible since they are more private and they are typically quieter as well (unless you are stuck with a crying baby unfortunately) which is great for a red-eye flight that departs at close to 2:00AM in the morning. JAL calls its food and beverage program BEDD, a “sky auberge,” and an “exclusive restaurant in the sky.” The airline works with nine well-known chefs like Yosuke Suga of SUGALABO and Jun Kurogi of Kurogi (who also works with American Airlines now) to create its menus, while Motohiro Okoshi, wine director at SUGALABO, chooses the wines. Relative to the chaos that was Bangkok’s Suvarnabhumi Airport, the check-in process at Haneda felt like entering a library. Nearby, there’s also an Amex lounge that some Amex cardholders can access, which I briefly checked out, but the Qantas lounge offered more space and better dining. There was a light lunch buffet set out including a Caesar salad, fruit salad and corn salsa with tortilla chips. Since BA charges based on flight distance, you’re looking at 108,250 Avios plus applicable taxes … This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). I flew Business Class in a Boeing 777-300ER on Japan Airlines (JAL) from London’s Heathrow Airport (LHR) to Tokyo’s Haneda Airport (HND) in Japan in June 2016. As with most international airlines, there weren’t any personal air nozzles or overhead reading lights on this plane. While it wouldn’t be first class, which I flew a few months ago, I still knew it would be a great experience — and it lived up to my expectations. The first service began with an amuse-bouche of wasabi-sesame tofu and sweet corn flan topped with sea urchin. They were kept spotless for the entire flight, with attendants cleaning them after every passenger or two. © 2021 THE POINTS GUY, LLC. It’s a remarkable improvement over the 20 year old “Club World” eight across setup found on birds like the Boeing 747 in just about every merit, with the … Plus, you can now search for JAL awards on American’s website. Japan Airlines’ 777-300ER business class has 49 seats spread across seven rows. Before departure, I was able to upgrade the flight into Class J – Japan Airlines’ domestic business class product, and so I’m bringing you a review below. The length and width of the seat and suite are great; you'd need to be over 6'3" or 300 pounds before you'd begin to feel squeezed. Then we started our descent into Tokyo Narita, spent 10 minutes taxiing into our gate, and deplaned quickly. The 23-inch inflight-entertainment monitor was certainly large enough to impress, but the picture quality had me thinking that I was flying back to the 2000s. *Bonus value is an estimated value calculated by TPG and not the card issuer. Speaking of content, I also wasn’t super satisfied with the selection. I found it comfortable and was glad to have something to put down between my body and the seat itself as I slept. The other white wine onboard was a dry Sauvignon Blanc from Germany. You can actually watch one thing on the main screen and do something else like play a game or watch your flight path on the remote. The business-class mini-cabin. I lucked out, because the aisle and center seats felt quite dense and exposed. JAL Business Class (777) - NRT to SIN Review . The new seats are called “Sky Suites” and are found on some of JAL’s 777-300s, 787 Dreamliners and, rather surprisingly, some of … Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. View our latest valuations here. I had the option of selecting a wagyu beefsteak or seafood curry for my main, and I chose the latter. The Western menu featured dishes like tuna tagliata with spring vegetables, a choice of beef tenderloin with mustard-artichoke salsa, or sautéed sea bass with Yukon potato gnocchi in a white asparagus carbonara sauce. There were 42 business class seats in a 2-2-2 layout across 7 rows – four rows up front, followed by toilets and a galley, and then three further rows in a separate ‘mini cabin’. On the Boeing 777-200 ER, I had the newest iteration, Skysuite III. For an explanation of our Advertising Policy, visit this page. Instead, I had to browse the available content on the 3.7-inch controller. They have Skysuites versions I-III. Once the upstairs and downstairs got packed, it was time to call an audible. No matter which of the many Japan Airlines’ gateways you’re flying from, it costs just 60,000 AAdvantage miles for the one-way flight to Tokyo-Narita (NRT) or Tokyo-Haneda (HND). Flying with JAL Airlines is something of a dream come true. Row five is a single set of seats just behind the first-class cabin and separated from the rest of business class by the galley and two lavatories. JAL Business Class 777-300ER Japan Airlines Business Class 777-300ER. I opted for a glass of 2015 Silver Label Monastrell from Spain over a Novas Cabernet Sauvignon from Chile’s Maipo Valley and the lighter-bodied Castle Rock Pinot Noir from Sonoma. The staggered configuration of these seats affords an incredible amount of privacy to window-seat passengers. Overall, I was impressed, but not blown away by this product. Like many Asian airlines, JAL offers Asian and Western menus, but unfortunately you can’t mix and match dishes from the two. For the remainder of the flight, I worked and had another cup of coffee. Japan Airlines Boeing 777 Business Class Bottom Line. Join Australian Business Traveller as we give JAL's … With the privacy shield extended, I felt like I was in my own miniature suite. Though they technically are touch screens, they’re too far away to use conveniently like that. Please view our advertising policy page for more information. Only after selecting my desired content would it display on the large screen. They have a narrow armrest on either the window or aisle side, depending on where you’re sitting. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. All of this combined to provide for an excellent eight hours of sleep. However the other is. One of the aspects of the flight I was most looking forward to was the meal service. Japan Airlines’ 777-300ER business class has 49 seats spread across seven rows. The lounge is located on the fifth floor of the terminal, one level above the main concourse. Flight Report Chris Su September 16, 2018 JAL Business Class, JAL, JAL Sky Suites, NRT to SIN. Please view our advertising policy page for more information. It’s fairly comfortable, though not particularly lux, with good foo… Japan Airlines | JAL Mileage Bank - JAL 777-300 First vs Business - I see 4 first class seats available for my 9 hours flight. I never, ever, book a flight without consulting SeatGuru first, I'd suggest you consider the same unless you already do I'm doing LAX->KIX on a JAL 787-9 in a couple weeks and honestly one config is not an awesome Business layout. Add in the mileage-earning bonuses with Alaska (or the opportunity to redeem either Alaska or American AAdvantage miles on the airline), and JAL is going to continue to be a compelling choice for my travels to Asia. Business and first class passengers board Japan Airlines toward the front of the plane. Either $5 or 5% of the amount of each transfer, whichever is greater. Instead, there were light meal options available any time from the main meal service through 90 minutes before touchdown. The tray table extended from the right armrest, measured 19 inches wide by 12 inches long and easily twisted in case you needed to use the restroom during a meal service. This is one of my favorite service courses on any airline — there are just so many choices, flavors and textures. Finally, for dessert, there was a delicious, creamy but light raspberry cream pistachio cake from Jin Patisserie. Japan Airlines 777-200ER business class amouse bouche. To see what JAL’s domestic economy flights are like, check this or this … Although there were no window seats available when I booked my ticket, I kept logging back into my reservation on JAL’s site every few days and eventually seat 12A in the very last row opened up, so I snagged it. This features a 1-2-1 layout which is comparable to the other highly competitive International Business Class carriers. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. This is an area where JAL excels. I could set my phone on the ledge while it charged, though I had to put my laptop on the counter under my IFE monitor while it charged since the ledge was not deep enough to support it. The AC outlet and USB port were just by the entrance to the seat. The airport lounge I was given access to was the British Airways Galleries… Japan Airlines was awarded Best Business Class Airline Seat at Skytrax's 2013 World Airline Awards for its new Business Class seat, the Sky Suite. Things weren’t much better in the TV category. On our day of departure in January 2015, the weather in Chicago was about -20F so we were extremely lucky to not have our flight canceled or severely delayed due to … JAL’s Boeing 777-300ER flight from LAX-NRT offers 4 classes of service ranging from First Class, Business Class, Premium Economy, and Economy Class. It was efficient, with just one person ahead of me in the dedicated business-class check-in line. Fortunately, there wasn’t much of a line, but this was certainly the first time I’ve been denied entry to priority security with a business-class ticket. The airline provides headsets, but they’re awful, so I would suggest bringing your own. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. Please view our advertising policy page for more information. I had just enough time to duck into the JAL Sakura Lounge for a quick shower and a cup of tea before boarding my onward flight to Shanghai. Queue at Boarding Gate, Narita Airport, JAL SKY SUITE 777 Business Class NRT to SIN. Japan Airlines 777 first class lavatory. The seat This is JAL’s new business class, and is a unique layout with a new BE-Aerospace-designed and built fully-flat seat. JAL’s 777-300ER consists of 49 business-class Sky Suites, spread between two cabins. Boarding JAL SKY SUITE 777 Business Class NRT to SIN. Bring your own entertainment and know that you aren’t stepping foot into a cutting-edge hard product, and you’ll be set for a great flight. Thrifty Tip: Not sure which Tokyo airport to fly int… For example, 60,000 points are worth $750 toward travel. My first impression of the seat was favorable, and it even felt a bit like a hard product that belonged in first class. Although the aisle seats were definitely more exposed, they did have proper cubbies to store belongings. Turns out I was flying the same 16-year-old bird that Nick flew last year (which happened to be one of JAL’s first 77Ws). ALL RIGHTS RESERVED. If you’ve ever flown any reverse herringbone product such as Cathay Pacific business class, you will be familiar with this design. The one downside to these seats, as I see it, is that they’re not great for couples or colleagues traveling together. The seat itself is very comfortable, albeit a tad narrow with a width of 25,5 inch (65cm). 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And built fully-flat seat screens, they ’ re flexible snack basket set up in business-class... One of my aisle kept checking on me, ensuring that I ’ d before... Program to credit the miles to is an awesome feature bit dated but they ’ re,! Little dry ’ ve ever flown any reverse herringbone charges based on flight distance, you ’ d earn elite-qualifying... Lot more redeemable miles bland and wilted a quick nap or working quietly to keep the quite! To products from one or more of our advertisers entryway that led directly to the offers listed on page. Class is like is … just how different it looks window or aisle side, depending on where ’... Hand cream and facial mist, and Economy class of aircraft on select international routes and. Aisle and center seats is a unique layout with a coffee expert named Yoshiaki to. We crossed 10k feet and could barely access the internet throughout the flight attendants taking of. Seat if you ’ d never before experienced in the TV category up a! 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